POOREST SERVICE I EVER RECEIVED BY ANY COMPANY

TELKOM CALLSELL SOLD A LTE WIRELESS ROUTER. THIS WILL COST ME R10 MORE THAN MY PREVIOUS ADSL. I USED MY DATA WITHIN 2 WEEKS AND FOR THE MONTH I BOUGHT R450 EXTRA. TELKOM STAFF SAY EVERYBODY COMPLAINING ABOUT IT, THAN THERE MUST BE A FAULT WITH THE DATA READINGS. IT MUST BE INVESTIGATED. MY EMAIL ALSO DONT WORK AND THE PERSON SAID I WILL KEEP MY EMAIL ADDRESS. TELKOM SAY NOW IT WILL COST R15 EXTRA PM. AFTER A WEEK IT STILL NOT WORKING. I WENT EVERYDAY THIS WEEK TO TELKOM AND THEY CANN'T HELP ME. I PUT IN A COMPLAIN ALMOST 3 WEEKS NOW ABOUT THIS LTE AND EMAIL ADRESS. NOBODY PHONED ME YET, NOBODY COULD HELP ME. TELKOM STAFF DOESN'T HAVE EVEN A NUMBER TO PHONE TO QUERRY THIS FOR ASSISTANCE. I NEED MY EMAIL ADRESS FOR BUSINESS PURPOSES, I'M FRUSTRATING, THIS IS PHATHETIC, NEVER RECEIVED THIS TYPE OF POOR SERVICE. WHEN CALLING THE ALLCENTRE, YOU HOLD ON FOR UP TO 45MINUTES, THAT THEY SAY I MUST PHONE 10210, 081180, 081187. THE 1 NUMBER REFER ME TO THE OTHER NUMBER. I PHONED ABOUT 20 TIMES WITHOUT ANY SUCCESS. I WANT MY MONEY BACK I SPEND ON THIS EXTRA DATA, I DONT WANT THIS LTE, I WANT MY OLD SYSTEM BACK. THE CALLCENTRE MISLEAD ME AND DIDN'T GIVE ALL THE INFO. UNINFORMED CALLCENTRE STAFF