Poorest service by Telkom

<p>Hi, Last year in October I app**** for a new contract online. A week after I was called by Telkom sales team and money was debited off my account 3 days after. After 6 months of waiting for the phone I managed to get them to cancel the order and my refund my due to me.Now it's 3 months after cancellation I have not been refunded and neither been contacted.Somebody from Telkom please help me get my money back, I need my money?Is it to much to ask?</p>