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Pieter P

1 reviews | Active since Nov 2016

13 Nov 2016, 18:03

POOREST INTERNET AND CUSTOMER HELPLINE SERVICE

<p>I am experincing a problem on my internet line where I am being misled by telkom in paying for a 2 mbps line rental service yet am ALWAYS on a 1.5mbps speedand want to know WHY ARE WE PAYING FOR A SERVICE THAT IS CLEARLY NOT DELIVERING WHAT IS BEING PAYED FOR ............. I WANT ANSWERS</p>

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Replies (1)
Telkom
Telkom's reply14 Nov 2016, 08:02
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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