poorest customer service ever

I app**** for a postpaid line,ADSL with uncapped data,the sales consultant had told me R600,I signed up as I was hesitant too because of the same poor pathetic service offered to customers from telkom,upto date o have received no feedback k with the status of my order and when I called 10210 to query,to no suprise another operator tells me I have no order,I asked the consultant to get someone to contact me and Noone has done so.This is the worst service ever.