LD
Luzuko D

1 reviews | Active since Aug 2019

07 Aug 2020, 11:28

Poor/bad client service ever.

In 2018 i cancelled my contract with Telkom due to no coverage before i could use the device, i returned the device and did the cancellation but ever since they have been debiting my bank account with ridiculous installments I have had to dispute these debit orders at a R40 charge from my bank every month. When applying for credit i have been declined due to a huge Telkom installment. In October 2019 i was finally told the cancellation was successful but in 2020 to my suprise it resurfaced again with ridiculous amounts. I have been calling the client care line but i keep getting different explanations from different agents. I have never ever been called in this regard for any update. I would never ever refer Telkom to any friend or family i would only refer it to my worst enemies. Bad serivce is all i know with telkom. This was my firt telkom contract and first impressions last.

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