Poor Workmanship - Telkom Fibre Optic Installations

Regarding the fibre optic cables that Telkom has been installing in the Chatsworth suburbs, a man-hole type installation was done just outside my residential house. The round plastic man-hole cover was loose from day 1 [about 1 month ago] - my son accidently stepped on it and almost broke his leg because of this loose cover. I have brought to the attention to more than 1 'supervisors' but they have done absolutely nothing about it. I even sent a whatsapp to one of the supervisors who read it but did not respond. It is very dangerous especially in the evening as there are pedestrians walking on the roads. The cover has since broken in 2 pieces and the hole is totally exposed making it more dangerous for people. This is a huge safety risk. I am hoping that Telkom will respond to this review by this Friday latest else I will have no option but to fill it with sand in order to protect the safety of the people in our community. I also intend to report this poor response to the local newspaper.