ZR
Zurina R
1 reviews | Active since Feb 2015
13 Feb 2015, 15:05
Poor, unresponsive service
App**** for ADSL via Kenilworth branch, was given self help option without being offered the alternative. Nevertheless got my modem and off I went.<br> I was not supp**** with all the relevant information to complete the installation process. I am now stuck on step 6, I have not received the order no
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Replies (1)
Telkom's replyOfficial
13 Feb 2015, 17:10Hello ZRinq,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM88718.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM88718.
Regards,
William Letwaba
Social Media Team
Best regards,
Telkom's reply13 Feb 2015, 17:10
Official
Hello ZRinq,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM88718.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM88718.
Regards,
William Letwaba
Social Media Team
Best regards,