Poor & Unprofessional Service

I've paid you guys on the 25th you still go and debit me again after confirming the payment, this is do unprofessional that's why I refuse to renew my other contract, now I have other debit order that must go off unfortunately it won't go through because you decided that I must double pay please put my money back asap or else you guys will pay bank charges R1863.59 it's the money you must pak, don't even call and try to explain I will expload just pay back my money