AR
Antonie R
1 reviews | Active since Aug 2015
15 Aug 2015, 08:38
Poor unprofessional and disinterrested
An appointment was made. I took leave to be able to attent. Telkom did not show, did not even call. Phone call centre to escalate and service was poor no managers on hand and no promises being kept. Was a loyal telkom customer for years and this is how we get treated.
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Telkom's replyOfficial
15 Aug 2015, 11:12Hello Hul667,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134898.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134898.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply15 Aug 2015, 11:12
Official
Hello Hul667,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134898.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134898.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,