Poor Turn-around Time.Unhappy Potential Client

It is unfortunate that I have to be subject to empty promises and given the run around with getting a phone. I have called in - been placed on hold, walked in and told I'd given feedback and am still waiting to get a response on a Contract phone. Please bear in mind, I am understanding but feel that is being taken for granted. I submitted my request early December and the communique has been poor. I understand there have been iPhone stock issues but still. I can afford it and NEED the phone. When you say - you will get back to a client - do exactly that. I do hope my call for help does not fall on Deaf ears - again. Thank you Telkom mobile - Sandton City. #Unimpressed