Poor to no signal

Made a comlaint about poor signal on the 01/07/15. A person was sent out only on the 15/07/15 only to tell me I have bad signal. I always had bad signal but now have non half the time. the person sent out tells me that he will make a report. when I asked how long till I can expect a answer, his response. maybe in two weeks time there will be a report to see if there is anything they can do. then only will there be something done maybe.