POOR TELKOM SERVICE

AJ WALKER TRUST 122 DR A.D.KEET WAVECREST JEFFREYS BAY

We have a big problem with Telkom service to it’s customers No accounts was received for the last couple of months but as good citizens we paid every month the same amount as usual and now all of a sudden our service was suspended and although the outstanding amount (nearly 3 times the normal ) WAS PAID ON 31 JULY the line is not switched on up and until today the 9th August 2020. I did contact TELKOM on 10210 to complain but was told to pay the outstanding amount and on my part said that I have proof of payment The following payments was made the past few months through EFT Ref *** 31 march R 280.00 == 7 may R280.00 == 4 June R280.00 == 30 June R280.00 == 31 July R790.23 I think there is either a crossed line at Telkom and now they don’t know which line to re-connect or they want to overcharge their customers and suspend their service until they receive more money .

Trustee AJ Walker Trust J.H.Badenhorst ***