POOR Telkom Service.

I have a 10MBPS uncapped ADSL line. Supposedly the fastest line available in our area because fibre has not been rolled out yet.

I found out that my internet speed is slow and tested it. 1.38mbps download speed and 0.04 mbps upload speed. On a 10 mbps line.

I phoned and lodged a complaint and asked for it to be repaired. When I followed up because I had heard nothing I was given the usual runaround. A technician might get round to me in the next 5 WORKING days. So I might only be fully functioning on Monday or Tuesday. This severely damages my small business' reputation and ability to perform.

To top it off I was cut off by the technical department. After I had waited on the line for 20 minutes.