Poor Telkom Service

I took out a contract 2 x weeks ago with Telkom for an unlimited voice package. The phone was delivered last Tuesday and is a wireless phone, which works the same as a mobile phone. On the information pamphlet it stated that the mobile network will be activated between 24 and 48 hours. I've waited until Thursday and phoned the number supp**** on the info pamphlet 081180. I've spoken to a guy and he said that this is the wrong number supp****, I should phone 10210. He also informed me that if Telkom said it will be activated after 48 hours, then it will happen. I've waited till Friday morning and spoke to a lady, who said that she will discuss it with her superior and phone me back, which never happened. Friday afternoon I phoned again, spoke to another lady who informed me that the new service was never registered, but she will inform her supervisor that its urgent for the mobile network to be activated. This morning on Monday, a lady from Telkom's new business department phoned me and asked if I have any problems with the new service. She told me that she will email the correct department at Telkom, to solve the problem. Tomorrow will be 1 x week since I received the phone and it's still not activated. My next step is, to hand the phone in at my local Telkom branch and cancel the contract, before it even started. Now you know why Telkom is loosing business all the time.