Poor telkom service

Telkom doesnt deserve even 1 star. I am deeply disgruntled by their poor (not even really the proper word, poor is still putting it nicely) service. So i make payments manually, with which i am up to date, so telkom still debits twice the amount owed, this is not the first time telkom has wronged me, and has the AUDACITY to suspend my account. However, that's not really the issue, the issue is they cannot even extend proper service to assist in correcting their error. Im messed around from the one number to the next, let me not even speak about their poor telephone etiquette. Nevertheless, it seems my query is unimportant and the consultants are not very helpful. So I'd rather use this platform to say to anyone who wants to open a contract with them, DON'T! And guess what else, you have to pay a penalty of something like R800 plus your outstanding balance to cancel your contract.