Poor Telkom service

On 6 July we reported a business landline out of order. We received an sms 'progress report' on 8 July advising that the fault was in hand with the technical repair department. Numerous phone calls and an escalation to Telkom, the 'technician is working on the fault'. It is a month and still no joy.<br> <br> to add to our dilemma, since 24 July 2015 our ADSL line has been dead. This was reported to Telkom via MWEB. In spite of 7 day turnaround times, we still have no ADSL line. <br> <br> We cannot run a business without a telephone and ADSL line.