Poor Telkom Service

This is my 3rd posting on Hellopeter.

I have been trying to cancel my telkom contracts since April 2017 and after hours of calls to telkom . Countless emails . Nobody is willing to cancel my contracts . I have been trying to cancel due to poor coverage . 2 technicians came out to my home on separate occasions. Every week I call in telkom . I am promised that it will sorted out or the courier will be in touch to pick up hardware . I have been to the store . I have tried to contact gugu (regional manager for telkom) . My services were suspended in Oct 2017 but I was still being billed and now sitting with 8500 in arrears of services that i have never used . Please can someone help me .