Poor Telkom Service

About a few years ago we installed a ADSL line at home so that we could utilize the internet not only as a streaming application but also for information search engine. We thus installed a basic 2mb/s line which was sufficient just that it had a slight lag. Then about a year ago we ran into one of theTelkom Sales Reps who advised us to upgrade to a 4mb/s line as it was available. Not to long after the upgrade we have been experiencing intermittent service on the adsl line. Sometimes the line speed would be almost 0mb/s. My fiancé and I have logged numerous complaints with Telkom and several Technicians has flocked to my house yet nothing has been done to fix our issue. We have been paying a substantial monthly amount for for a fraction of the service that we should be getting or that our contract refers too.

I think the least Telkom can do is try and resolve this problem!!