AT
Amadeu T

1 reviews | Active since Apr 2018

23 Apr 2018, 19:46

Poor telkom service

When I did go for an upgrade the person who was assisting me with the upgrade never told me that the amount was due for another 2 months now I am paying more than double for my new contract. Can a manager or supervisor phone me regarding this matter I feel telkom's service is very poor

0
Replies (1)
Telkom
Telkom's reply07 May 2018, 09:51
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,