Poor Telkom Service

I would like to report on the lack of service from Telkom regarding our data line. The first contact was made 16th February. 20th February they sent us a message that they would attend to the problem within five days. 26th February I received a call from a technician that told me he will send someone. 4th March I received a message that they would attend the to the matter within five days. On the 8th of March I received a call that the problem was attended to. The problem has not been solved and no technician came to our venue.