POOR TELKOM SERVICE

I had disruptions to ADSL service at the start of May. Telkom closed the call with out resolving the issue. I re-logged a call. After 5 days of waiting my telephone line stopped working. I could not log another call because the ADSL fault was still active on the system and no answer on 10210 after several calls of more than 40 mins of waiting. Then 7 days later I received SMS saying that no fault was found on ADSL line even though line was dead! I tried to call with no answer, rep**** to SMS with no answer, sent an escalations email with no answer to date. Had to wait for 24 hours Telkom to close call on system to log a new call. After new call logged the service was restored a few days later. Now its off again for 2 days. No telephone line but ADSL works. Today SMS response says ADSL restored even though fault logged was for no service. Still no telephone line working and no response from Telkom on 10210. <br> Latest fault is 336CWK270515