PW
Pieter W

1 reviews | Active since Jul 2012

20 Mar 2015, 11:26

Poor Telkom Mobile 3g performance in Sandton

My 3g is so slow that it is useless to me. After buying the prepaid 60gig bundle last year i have made numerous calls and requests for the matter to be adressed to no avail.<br> <br> Telkoms service levels from the call centre is abysmal, the so called networks department responsible for addressing my query has not done so in over 6 months.<br> <br> The quality of the 3g service I paid for upfront is 50 times slower than Cell C<br> The case number is ***9

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Replies (1)
Telkom
Telkom's reply20 Mar 2015, 12:53
Official
Hello pieterwatson,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Kindly note that we have sent you an email with feedback and await your response so that we can assist you further.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team
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