1 reviews | Active since Jul 2011
Poor Telkom LTE Speed
<p>I logged a call more than a week ago to sort out the poor speed I have on my LTE uncapped package. </p> <p>I have good signal and everything, however my speed ramains constantly ver slow. About 2 - 4 mbps. <br />I have checked and I am not being throttled as my usage is still within the limits. </p> <p> </p> <p>My reference number is ********** 5 and this case has been dragging on for more than a week now. <br />PLEASE SORT THIS OUT IMMEDIATLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is ***5.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is ***5.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
That is all you say. However nothing gets done. You are not capable of delivering the product I signed up for. I DEMAND IMMEDIATE RESOLUTION TO MY PROBLEM.
At 17:00 daily my speed falls to below 2mbps. Nothing is being done about it. I am considering legal action if this is issue is not resolved within 24 hours!!!!!!!
That is all you say. However nothing gets done. You are not capable of delivering the product I signed up for. I DEMAND IMMEDIATE RESOLUTION TO MY PROBLEM.
At 17:00 daily my speed falls to below 2mbps. Nothing is being done about it. I am considering legal action if this is issue is not resolved within 24 hours!!!!!!!