DR
Dwayne R
1 reviews | Active since Jul 2015
30 Jul 2015, 13:45
Poor Telkom customer service
My Telkom ADSL line has been down from 20/07 and each time I am told a technician has been allocated. No one can tell me what the problem is and when it will be solved. 10 days without internet is unacceptable as my company can't function without it.
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Telkom's replyOfficial
30 Jul 2015, 16:11Hello Dane_11,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM129994
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM129994
Regards
Luleka
Telkom Social Media Team
Telkom's reply30 Jul 2015, 16:11
Official
Hello Dane_11,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM129994
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM129994
Regards
Luleka
Telkom Social Media Team