POOR TELKOM

10mbps not working. I signed up for a 10Mbps service, I am lucky if I get 4 Mbps on the connection. It hovers around 2 and 3.5 Mbps. Reported it on 11 June 2024, case *** which is still open and no answer. It has been 2 months and bit with no joy. They deduct the full amount every month like clockwork. If I reverse the debit order I will be penalized, if I cancel the service I will be penalized. It is extremely frustrating, the call centre answered: "We are waiting for Telkom's feedback.