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CHARMAINE C

1 reviews | Active since Jul 2021

04 Aug 2021, 13:46

POOR TELKOM

I HAVE HAD PROBLEMS WITH MY INTERNET SINCE 30 MAY 2021 SINCE THEN AND TODAY MY INTERNET ID NOT WORK FOR A FULL MONTH. PEOPLE WORKING AT THE CALL CENTRES ARE INCOMPENENT, TECHNICIAN ARE ASSIGNED BUT WHERE DO YOU FIND THEM STANDING ON THE CORNERS SITTING IN THEIR VEHICLES EATING KFC. I REPORTED BY WIFI ON 27 JULY 2021 A TECHNICIAN ONLY CAME OUT 2 8 2021 CAME INSIDE THE HOUSE PROBLEM NOT ON PREMISES HE LEFT SAID HE WILL COME BACK TODAY IS THE 4 8 2021 AND WHERE IS CASPER NOT THE FRIENDLY GHOST BUT THE MISSING GHOST, IF I PHONE THE CALL CENTRE THEY KEEP LOGGING A NEW FAULT WITHOUT FIXING THE ORIGINAL FAULT OF THE 27 JULY KNOW IT LOOKS LIKE I ONLY REPORTED IT 3 8 2021. 9 DAYS WIYHOUT INTERNET. PEOPLE OUT THEIR DONT GET TELKOM THE WORST SERVICE PROVIDER EVER, IF YOU DONT PAY THEY CUT CHARGE YOU RE CONNECTION FEES, BUT WHEN YOU WANT SERVICE O O I SEE SORRY BUT WE ONLY TAKE CALLS. PATHETIC TELKOM

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Replies (2)
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CHARMAINE C's update04 Aug 2021, 13:59
Reviewer Update
CAN I PLEASE GET ASSISTANCE IR CAN SOMEONE ADVICE ME OFF A BETTER SERVICE PROVIDER SO I CAN CANCEL TELKOM
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CHARMAINE C's update06 Aug 2021, 16:02
Reviewer Update
Good day telkom is useless reported my wifi not working 27 July they only come too fix 4 August today is 6 August not working again. Telkom seems to be ***********. Where can I get a better service provider. I just reported it again and they ask me is it plug in how the hell can they lights burn except internet connection if it's not plugged in they said they will charge me r350 call out I won't pay it as the problem is 4 houses from my house standing empty and people vandiluze thw cable. Pls wake up and fix my wifi do I always have to fight to get something fixed what I pay for its not for free telkom you should keep your customers happy or close your doors