Poor technical service

<p>Last year I signed up with Telkom for an uncapped internet line, the technicians never came to install the line so we cancelled it. Unfortunately as Telkom is a monopoly in the line rental, we had no choice but to re-apply on the 27th of February 2017. It is now the 17th of March 2017 and I am still waiting. Every time I enquire as to why the process is taking so long, I am given with a different excuse as to why the technicians keep calling the wrong cell phone number. I have given them the correct number to call 4 times now, and they still haven't managed to get it right.</p>