POOR SIGNAL YET TOWER VERY CLOSE

I have logged numerous calls to Telkom to report detected faults which Telkom identifies on the Tower when my cellphone and dialup data ****le connects to the verified located Tower distanced at 237,4 meters only. I experience extreme poor signals that of -100 to -112 db which even the Telkom Technicians when reporting the matter confirms there is a serious problem not related to my Cellphone. They indicate that they attempt to contact me but unable to reach me, yet my phone is on the network active during the attempts to reach me. I smell something off here and potentially related to ******* interference or sabotage at play of my cell signals. I never had such poor signal only since 2021. What is going on why is Telkom not making an effort to resolve the problem when they admit something is wrong!