MJ
Marlean J
1 reviews | Active since Sept 2015
09 Oct 2015, 11:52
Poor, sickening service
So, after applying for my residential ADSL line on the 18th of August 2015 (today is 9 October 2015) I eventually today received a call from the scheduler/installer/technician just to be told that there are no infrastructure in my area and that after giving Telkom my full address the day that I did the application??? Who, besides these clowns at Telkom can help me with a ADSL line???
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Replies (1)
Telkom's replyOfficial
09 Oct 2015, 12:03Hello MarleanJ,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM150341.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM150341.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply09 Oct 2015, 12:03
Official
Hello MarleanJ,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM150341.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM150341.
Regards,
Joshua
Telkom Social Media Team