AS
Ansie S

1 reviews | Active since May 2011

29 Apr 2018, 20:37

Poor show Telkom

I am paying R900 a month (on top of the line rental) for supposedly 8Mbs uncapped internet. I am trying to stream a live opera. The signal buffers all the time: the shortest time between buffering has been 11s and the longest 2 min and 5s. This makes trying to watch the opera really ludicrous. I have been trying to phone Telkom but no luck: after 20min the last time I gave up. I have had enough of this. Cheers Telkom.

0
Replies (1)
Telkom
Telkom's reply11 May 2018, 07:28
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,