1 reviews | Active since Mar 2017

10 Mar 2017, 16:43

Poor servise

<p>I had contract with telkom it ended, but I didn't upgrade I took freeme boost 2gig (149) last month from the 4 February 2017 the problem started.</p> <p>Everyone who is calling me their numbers are on private on my phone, I can't view people's numbers. The call center people don't know what wrong because the caller identity is active till today 8 March i can't view people's number when they are calling , the case number for this problem is ********** 56 no feed back on what wrong because my phone was working fine before . This is soo frustrating not to see who is calling you</p>

0
Replies (2)
Telkom
Telkom's reply12 Mar 2017, 10:33
Official

Hello nosipho-mkhize-1

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply13 Mar 2017, 09:08
Official

Good Morning,


Please be assured that we have sent your query to the System support Team for further assistance with adding the CLIP on your line.

Your reference number: ***6

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,