FK
Frank K
1 reviews | Active since Feb 2015
25 Feb 2015, 20:51
POOR SERVING SKILLS****RAINED)
On the 29th of Dec I app**** for a Telkom Contract, the consultant didn't bother to take me through the benefits. Later when I realise this isn't what I wanted, I went back to the store explain my situation. All I got was (WHEN YOU COME WITH BROUCHER DIDN'T YOU KNOW WHAT SMART PLAN MEANS) I actually need this number migrated ASAP and fair enough I don't think I should carry on with paying the migration fee, cos quite friendly that wasn't my fault.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
27 Feb 2015, 07:41Hello ftkgole,
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Store Management Team for further assistance. Feedback will follow. Ref: SM92424
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Store Management Team for further assistance. Feedback will follow. Ref: SM92424
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply27 Feb 2015, 07:41
Official
Hello ftkgole,
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Store Management Team for further assistance. Feedback will follow. Ref: SM92424
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Store Management Team for further assistance. Feedback will follow. Ref: SM92424
Kind Regards
Tebogo Nash
Telkom Social Media