1 reviews | Active since Jun 2018
Telkom is a bunch of ******* who is billing me for services not rendered and since March I am trying to get the matter resolve. There is a bunch of *********** people who constantly drop the call in my ear and none of them can resolve your query. They block you from speaking to a senior person as only back office *********** superiors can assist. Im on the phone for hours on end and then they just cut your call conveniently. I will name and shame them as they are a bunch of ******* who does not want to own /man up to credit me for services which weren't rented to me. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- I have been without service for the whole of March and interrupted service half of April. After calling Telkom on numerous time and speaking to numerous *********** people who blocks you from speaking to a so called superior who is working in some back office and make empty promises to return calls. Telkom billed me for services not rendered and for days and hours on after sitting on a call for more than 2 hours end I am trying to get the matter resolved .You get a consultant who then just conveniently drop the call in your ear. I have dealt with the following people :Wayne Geswidt: Primrose Sodladla, Vivienne Myiwe Donald Qaula ,Moses Mokhethi, Naomi?:Amanda Phelakho: Akona?:Apiwe Gwanya ;Samantha: Ntombizanele: All the people made empty promises to call me back to get the matter resolve but till today no dispute has been resolve. I was told by a Wayne Geswidt that Donald will call me back its months later and the matter is still not resolved. I was furnished with a R2046.63 bill and charged interest and no one are taking responsibility for an incorrect bill. This is flippen day light ******* ...I will publish this on all possible social media and wont stop until this matter is resolved. I called them back today and dealt with Moses who was the only person who respond to a email send. Telkom offers the most horrible service and they need to be name and shamed. I am cancelling my contract with them not later than today as they are the biggest bunch of *******.
Good day.
Sorry for the delay and inconvenience caused. This matter will be escalated for urgent attention and feedback will be provided.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day.
Sorry for the delay and inconvenience caused. This matter will be escalated for urgent attention and feedback will be provided.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
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