Poor services from telkom

I signed up with telkom in June 2018 only to be given a run around till August after a good few calls and complaints a technician shows up and after his tests tells me I cannot get the speeds I signed up for which was a 4meg line because my house is situated too far from the exchange therefore only a 2 meg line can be connected, so I told the technician to cancel everything and not install any service line! I then personally drove to the telkom offices in the Phoenix plaza in Durban and requested them to put through a cancellation because they cannot provide me with the services I require! Was given a reference number and told it was escalated and I should expect a call back but nothing! Then i recieved an email with an invoice telling me that telkom is going to debit my account on the 25th of September. I again went to the telkom office and yet again the query was escalated I spoke to a consultant from telkom that contacted me and said that everything is sorted and telkom will not debit my account in fact will refund my R700.00 that has taken as deposit and yet again another reference number given. My account was debited on the 25th which I reversed @ the bank on the 26th of September! Today 09-10-2018 I recieved yet another invoice for this month all taking into consideration I never had the services connected in the 1st place! I am currently using a different service provider which I'm happy with but as for telkom goes, I will NEVER recommend anyone to use their services! 1stly because they cannot provide the services they claim to offer and 2ndly the fact that there telkom offices cannot help with anything except sell consumers bull****!