Poor Services

Good day,

I have a telkom internet service which was suspended due to non payments. These mispayments were caused by them not aligning my service number to me, but it was still aligned to the previous owner of my flat. i then managed to sort this issue and paid up my account, but my internet is still disconnected. When I call them since Monday, each section claims is another sections fault, e.g. Billing transfer me to Technical, and they transfer me to sales, they transfer me back to technical, they transfer me to the telkom inlet/store, they transfer me to technical, they again transfer me to billing to say they must unsuspend my line, they now transfer me to technical stating my account is opened under voice calls instead of internet. Now I don't even know what to do, I asked them to release me from their contract as they do not know what they are doing, in order I can get a service provider that knows their business. This is also an issue to release me, now I don't have internet connectivity and my kids need it for school work.