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Neo S

1 reviews | Active since Aug 2017

02 Aug 2017, 10:14

poor services by telkom

<p>Just when I thought CELLC was worse . Ive ordered a device online , my account is debited but even now I haven't received any information regarding my order . I tried to call them but ive been send to different channels , tried Facebook no answers now I regret the today I made that order . I feel like cancelling it , so hopeless . If you were thinking of telkom as your services provider think again . </p>

0
Replies (5)
Telkom
Telkom's reply03 Aug 2017, 10:46
Official

Hello neo-gift-springbok

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply12 Aug 2017, 09:14
Official

Good day neo-gift-springbok,

Kindly private message us your contact details, ID number & advise which device did you order online.

Apologies for the delay.

Regards

Sifiso

Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply06 Sept 2017, 16:34
Official

Hello neo-gift-springbok,

This response serves as a follow up on your query,

Kindly private message us your contact details, ID number & advise which device did you order online.

Apologies for the delay.

Regards
Ntombi
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply26 Sept 2017, 06:31
Official

Good Morning.

kindly be advised that we are awaiting for the requested details in order for us to assist you further,
your ref will closed due to no response a new ref will be opened once you have responded.

please email us at *** with the details.

Regards
Launa
Telkom Social Media Team

Best regards,

NS
Neo S's update26 Sept 2017, 06:50
Reviewer Update
Ivr received my order even though i thought it was gonns come with a smart watch. Its hauwai p10 on the advert it was with a watch. Neo Springbok *** ***