PT
Pieter T
1 reviews | Active since Jul 2015
15 Jul 2015, 18:26
poor services and unexplained billing
On 14/7/2015 my telkom was cut and an sms was sent by telkom stating that my account was in arrears R 741.53. On 15/07/2015 my account was reinstated for a while and suddenly suspended again. This account was suspended for R 54.01 sent I was told when I got them on the line. They gave me R50 000.00 credit limit. I also pay for servises that I dont use.
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Telkom's replyOfficial
15 Jul 2015, 19:37Hello Pieter 64,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM125859.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM125859.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply15 Jul 2015, 19:37
Official
Hello Pieter 64,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM125859.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM125859.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,