poor services

I took out a mobile contract at the greenstone telkom mobile a month ago and initially when I did I requested that my current prepaid number (on the telkom mobile) must be used for the contract. The response I got was it is impossible to use my telkom mobile prepaid number on the telkom mobile contract unless if I was porting it from another network. I found this ridiculous and the best solution I was given it was port your number to the COMPETITORS NETWORK first and port it back.<br> <br> I would expect the process to be simple since I was an already existing client. I guess not. The feelin i get it is as an existing client we get given less priority and if that's the case I refuse to do business with telkom mobile anymore. <br> <br> To make it worse I lodged a case with customer services an the 5th May 2015 and on the 21 May when I followed up the progress of the case I was shocked to find out that the case has been attended too and even today still remain unresolved. <br> <br> How much longer must i wait for telkom mobile *********** staff to resolve this.