Poor services
<p>We have been down since Monday 20 Feb 2017. NO ADSL NO TELEPHONE service in Eastleigh Edenvale. Every phone call renders no answers as to why. First ref we got when the problem was reported mysteriously did not exist the next day when we followed up the next day. We were promised all would be working by 8am this morning still NOT.and no further communication either.</p>
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Telkom's replyOfficial
24 Feb 2017, 13:27Hi regan-mackie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply24 Feb 2017, 13:27
Official
Hi regan-mackie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
's updateReviewer Update
25 Feb 2017, 08:26According to your call centre this morning a technician has not yet even been assigned to attend to this matter. What kind of service is this? Looks like Telkom does not care about its clients
's update25 Feb 2017, 08:26
Reviewer Update
According to your call centre this morning a technician has not yet even been assigned to attend to this matter. What kind of service is this? Looks like Telkom does not care about its clients