Poor Services

<p>Our Telkom services were suspended for non-payment. The last invoice we received was in May 2016. In August 2016 we were contacted by Telkom requesting a payment, which we did we also asked Telkom for our invoice, which was always mailed to us. This was the last communication we received from Telkom. We do not even receive invoiced via post. We have no idea how much to pay on our Telkom account. There is no Telkom in Nigel, we need to go to Springs for any service. We have already cancelled our ADSL line, due to poor service and switched to Vodacom. When we contacted them in August last year for an invoice the consultant also advised us that they had a slight problem with their emails and that could be the reason for us not getting invoices. Were Telkom’s emails off for more than 4 months? Also our lines are very bad we can hardly hear on the phone and we also logged an complain about this, and were advised that we needed to get a new filter, we got a new filter and purchased new phones and the same problem is still occurring. </p> <p> </p> <p> </p>