Poor ServiceNot delivering on advert

I spent 2 days talking to different people on the advertised LTE Unlimited package in gauteng for R599. Finally, an agent advised me to just order it from the online store. I did so and almost immediately after i hit the submit button, i got an sms stating they tried to phone me and I should phone them back... So I phoned them back, spoke to 3 online agents and was finally advised, to get this done, just go to a store. Yesterday I went to a store and was helped by a rude sales person who told me they cant help with the online order.... Also, he informed me that there is no point applying for the package as they would just throttle my connection to 2mbps and I wont get LTE speeds. Problems are thus as follows: 1. I got no response from Telkom (been with 8ta since inception so long time client) 2. Got poor service from call center 3. Staff is exceptionally rude at stores 4. Products are falsely advertised. Perfect example of why a monopoly is bad in an economy...