Poor Service with regards to cancellation of services

Dear Sir/Madam,

I am writing today to complain of the poor service I received from your company with regards to cancellation of my current Fiber-line contract.

Contract cancellation date was 7th of April 2018 at 1:46pm where I submitted all required documentation to have my service cancelled.

To date NO CANCELLATION took place and I am still being billed.

I trust this is not the way that TELKOM wishes to conduct business with valued customers

I look forward to hearing from you.

Yours faithfully,

Dustan Snyman