Poor service with porting

<p>I requested my cell nr to be ported. The request was on 2 June 2016. It is the 6 June and nothing happened yet. I was told it is withe the porting dept to be released. Numerious calls and longe periods on the fhone, it is still not resolved. The promise is, "we will send a email to request the releas". When i ask to speak to a manager, i am put on hold for 15 minutes plus. My nr is on prepaid, ***. I spoke to Mpho and then later to Linda in the contracts and porting department. I have now been on hold for 25 minutes. Very very POOR service. I did make the right choice to go back to Vodacom.</p> <p>Kind Regards</p> <p>Pastor Jaco Lawson</p>