1 reviews | Active since Jun 2011
Poor service with no response
<p>My internet line is constant on and off and very slow when on. My account shows that i'm owing on my telkom account but spoke to a few consulants logging the fault but no response... left the country for a month and did send a mail to the *** explaining that i want my line disconnected for the month. Now they still want to bill me..Tried to contact again and again but no response. Want this problem to be resolved asap i'm tired of their poor service and conultants that have an attitude problem...if you can get hold of one willing to help you. Internet line currently off.. </p>
Hi Philipvdw8
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Hi Philipvdw8
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
1 week have passed and nou comeback from telkom on my billing issues. My internet line was on for a few days and now currently off again. Very poor service indeed and empty promises.
1 week have passed and nou comeback from telkom on my billing issues. My internet line was on for a few days and now currently off again. Very poor service indeed and empty promises.
Hi Philipvdw8
Very sorry for the wait. This matter will be escalated for urgency and our team will advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Hi Philipvdw8
Very sorry for the wait. This matter will be escalated for urgency and our team will advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.