BC
Basil C
1 reviews | Active since Mar 2009
27 Mar 2015, 08:03
Poor Service with NO feedback!
On Friday 13th of March I had a technician call on me to install a new ADSL 10mbps line. You are currently running a promotion where this comes with a DSTV Explora. The technician did not have the Explora with him as apparently I had chosen the \self-installation"option"
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Telkom's replyOfficial
27 Mar 2015, 11:38Hello basilb,
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are liaising with the Store regarding the delivery of your laptop and we will revert back to you with feedback.
Your reference number is SM99344.
Should you have any further issue, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are liaising with the Store regarding the delivery of your laptop and we will revert back to you with feedback.
Your reference number is SM99344.
Should you have any further issue, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply27 Mar 2015, 11:38
Official
Hello basilb,
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are liaising with the Store regarding the delivery of your laptop and we will revert back to you with feedback.
Your reference number is SM99344.
Should you have any further issue, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
We sincerely apologise for the inconvenience caused.
Kindly be advised that we are liaising with the Store regarding the delivery of your laptop and we will revert back to you with feedback.
Your reference number is SM99344.
Should you have any further issue, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team