Poor Service with no answers

Poor Service with no answers

It is now a week that my adsl line is down. Telkom cannot provide any reason or feedback. They call it a "Batch Fault" in the area and "a technician will phone me" BUT THEY NEVER PHONE ME!!!

A week with no internet I can live with, But I am paying for a none existing service that nobody in this place can give me an answer to?

I will be removing this line and replacing it with n alternative. I truly recommend that everyone stay away from these people. They cant even do ADSL right but want to sell Fibre to us?