RM
Rekha M
1 reviews | Active since Jan 2018
15 Jan 2018, 11:20
Poor service - waiting 1 month for relocation of line
I indicated to Telkom on 21 December 2017 that I would be moving premises. Its now the 15th of January 2018, to date I have not had a technician give me a call or do any follow up with the matter. I have to call into the call cntre after waiting sometimes on the phone for 20 to 30 mins before the call is answered each time to find out if there is any progress on my line relocation - this is pathetic after sales service Telkom.
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Rekha M's updateReviewer Update
08 Feb 2018, 11:30Not acceptable. Its now 2 months down the line since my application. A tech came out from openserve and did a ****ty job with my line being full of static the i struggle to even hear the person on the other end. Totally unacceptable . Poor customer service!
RM
Rekha M's update08 Feb 2018, 11:30
Reviewer Update
Not acceptable. Its now 2 months down the line since my application. A tech came out from openserve and did a ****ty job with my line being full of static the i struggle to even hear the person on the other end. Totally unacceptable . Poor customer service!