Poor Service - ********ly Billed

So...after numerous attempts to get Telkom to rectify a billing issue - I am no closer to where I was 2 months ago.<br> <br> I refer to my previous report.<br> http://hellopeter.com/telkom/complaints/billed-when-there-has-been-a-fault-for-a-month-***<br> <br> After no feedback was received, as assured by the Telkom Social Media Team, I took it upon myself to call and email in a hopeless attempt to follow up my reference SM147839 but have not had a response from anyone.<br> <br> Can I please get assistance from somebody at Telkom as I am being billed for a service that I have not been able to use for a period.<br>