POOR SERVICE; Time wasters; Udedicated employees; Slow service.

POOR SERVICE; Time wasters; Udedicated employees; Slow service.POOR SERVICE; Time wasters; Udedicated employees; Slow service. I went 3 times to Telkom at The Grove Mall in Lynnwood. The first time on the 12th of Feb, their consultant Mmaphefo told me their system had been OFFLINE for a week & asked that I come back. I went back again on Friday on the 23rd. A new consultant made me wait for hours wasting my time when they knew their system is still offline. She then scanned my fingertips over & over again, she told me theres something wrong with my fingers. Only to tell me after 10 attempts that their system is actually offline. And gave me a lousy sorry. I'm now back during my lunch break. And client services is still poor. The consultant with a Huwei shirt at booth 4 is talking to her collegeu while I wait for her to do the Sim swap. I don't understand. Furthermore your ticket calling robot takes too long to allocate a ticket to the consultant. And they end just starring at us and their phones doing nothing, while we wait. I'm not happy with this shop. We spend money & time. Please do better because I know you can . Improve your speed and service delivery skills.