POOR SERVICE TELKOM INTERNET

I have a contract with Telkom for the 20GB day and 20 GB night. Since August 2019 until June 2020 I experienced only excellent service. Then July 13 - My data is gone - dissapeared. I have not used up my data in any of the previous months although I wrote 7 online exams, participated in several Zoom classes online, had other house occupants also using the internet for school ect.

When I contacted Telkom about this problem I was given the options to call Telkom or to visit their website to see my usage. Their telephone numbers doesn't work, I can't login to the website and all my emails are ignored.

Telkom is SILENT!!